FREQUENTLY ASKED QUESTIONS

Customer service:

Can I change my order once I've submitted an order form?

We usually print the generic calendars early to mid July. Up until then, you can change your quantity. Once we have printed the generic part, you can increase your quantity only if we have extras available. If you decrease your quantity after the generic is printed you will be billed for them. Other changes can be made even later (such as amount of pages inserted, etc.)

 

What if I am late with submitting my files?

If you miss your intended submitting deadline, your calendars will still be printed. In most cases, you can expect your calendars to be printed within three to four weeks of your submitting it for print. Click here to figure out when you need to submit your calendar to receive them by your desired date.

 

What forms of payment do you accept?

We accept all major credit cards, PayPal, Cash.me, and we also accept cash (in person) or checks.

 

Is ordering restricted to Chabad-Lubavitch Shluchim only?

Our original calendar (that you see promoted on this website) was created for Shluchim and are geared toward the same. This annual calendar is reserved for shluchim. However, we cater to all organizations, individuals and/or businesses including designing and publishing calendars for diverese organizations and businesses.

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Selling ads:

What sizes ads should I sell on the ad strip (top pages)?

 

Standard size calendar:

The ad strip is 2” high by 10.5” wide. After figuring a little “breathing” room for margins, you can sell three sizes:

  • Business card size ad (3 per month): approximately 3.35” x 2”. (You can also make them somewhat smaller and still fit four business cards per month of 2.6” width by 2” high.)
  • Half-Banner: 5.125” x 2”
  • Full-Banner: 10.5” x 2

 

Compact size calendar:

The ad strip is 1.4” high by 8.25” wide. After figuring a little “breathing” room for margins, you can sell three sizes:

  • Business card size ad (3 per month): approximately w 2.60” X h 1.4".
  • Half-Banner: 4.1” x 1.4”
  • Full-Banner: 8.25” x 1.4"

Preparing the calendar:

Can I use your graphic designer to personalize my calendar for me?

We offer graphic design services, click here for details.

 

How do I personalize the calendar myself?

If you are doing the personalization yourself, we provide a template file (we will insert your halachic times for you). Start by reading this document which will walk you through the entire process. You will be directed to download the Template file from our resources page - which is a compressed file and which contains detailed instructions, with screen shots etc. to prepare the calendar yourself. Generally, even if you are only somewhat experienced with layout programs, it will be worthwhile for you to at least attempt to do this yourself. (Perhaps someone in your community will be glad to help you.)

 

(718) 604-0400

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